nS
nokuthula S

1 reviews | Active since Mar 2015

10 Aug 2016, 12:40

update my payments

<p>NY account has been handed over to legal but I have been making payments but you people have not updated, I spoke to your collections team D and Fanie and they advised me to pay directly into their trust account which I did but my account is still not updated. </p> <p> </p> <p>Somebody please help nx</p>

0
Replies (3)
Russells and Joshua Doore
Russells and Joshua Doore's reply10 Aug 2016, 13:40
Official

Good day nokuthula


Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is ********** 826.


Thanks and kind regards,

Customer Resolution Center

nS
nokuthula S's update22 Aug 2016, 14:25
Reviewer Update

Please send me a settlement letter

Russells and Joshua Doore
Russells and Joshua Doore's reply22 Aug 2016, 14:37
Official

Good day


Thank you for bringing the matter to our attention.


We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.


Your reference number is ********** 826.

Thanks and kind regards,
Customer Resolution Center