Unhappy customer

I purchased a 3 piece black Sarah bedroom suite. It was delivered on Wednesday 14th Oct 15. I got home and got ready to set it up, only to find there are no *****s to assemble it and the dressing table has a flaw and is missing a door handle. I contacted joshua doore empangeni and reported this to the store manager whom in turn reported it to the warehouse. a case number was smsed to me. I informed the manager I would like something done asap as it is taking up space in my room lounge and passage. no communication was received from them thereafter. I went to the store on Friday morning,left after being promised a call from the warehouse after 30mins n a new bedroom suite. By 13h00 no call was received I called the manager again,he promised to get back to me ASAP. The warehouse only called me after 15h00. I explained the situation and what I was promised by the store manager. He said he would get the ppl who delivered it to come out. Again I explained this is taking up space in my lounge and hallway i eould appreciatd it if it was sorted asap. delivery ppl called half an hour later telling me they were told to bring *****s and help me assemble it. Today Saturday 17th n nothing