****ty service

<p>RU-SO- ********** 6-238, this has been dragging since May, i bought a Sony sound system from price and pride in 2013, with estra gurrate and insurance, paid everything last year and WAS NEVER TOLD to continue with insuarance in May my amp had broke nd i retiurned it to russe3ls where itwas taken and i was told it went for repairs, after a few month of following up was told they could not fix it and that i should bring the rest of the sound system for an exchange in a weeks time, after numerous calls was told they are getting oaper work ready and that i would get an LG sound system to replace the old one, still to this date I am still waiting, now there was a break in in my house, they stole some of the sound system and I told Sabatha that and to this date no one has gotten back to me, i have been sent back and forth and it seems like no one know what the f is going on with my system or my case, what is worse is that i paid it in full and now no onw cares, am soo disappointed with russels, ill never buy anthing from them again, no wonder most ppl dont go furniture shops anymore they are full of lies and little care about services, they sell bunch of lies, am really feed up i just want my sound backm for god sake i paid for it!</p>