Total change of opinion

Good day<br> <br> After my initial experience with various parts of the organisation, The Southgate store and then Customer Response centre, I had the priviledge of dealing with Neela at the warehouse.<br> <br> Neela was extremely positive and understanding and what she promised, she delivered on. Thank you Neela. This I say not only because you had my 2 seater replaced but also the manner in which you went about the whole process. As long as there are people of the same calibre as yourself, I will definitely walk into a Russells store again. Thank you Russells for turning this experience around.<br> <br> Regards<br> <br> Bruce