1 reviews | Active since Sept 2016
super irate customer (complaint)
<p>my name is Amanda Ndimande i am super angry right now. i have opened a account with russells, this company was suppose to debit me for the first time in July but failed to do so. I then took the moneyfrom my account and went to rtussell to pay it myself. i then sent through all the documents to the queries department at JDG the call centre. Well this was far from over cause i kept getting smses saying that i am owing this damn company. To cut the story short my name is now at credit bureau, how do i know this i went to apply for a loan today and i was told i cannot get the amount i need due to the account i am owing with russells and i am FED-UPand i want this sorted out as in yesterday. i need this loan this week, I WILL NOT ACCEPT BEING HELP NEXT WEEK OR NEXT MONTH ***** THAT I NEED THIS SORTED OUT NOOOOW!!!!! </p> <p> </p>
Good day
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?
Account holders name & surname
Contact number
Alternative contact contact number
Sales order number
Kind Regards,
JDG Resolution Centre
***
Good day
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?
Account holders name & surname
Contact number
Alternative contact contact number
Sales order number
Kind Regards,
JDG Resolution Centre
***