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amanda N

1 reviews | Active since Sept 2016

26 Sept 2016, 16:40

super irate customer (complaint)

<p>my name is Amanda Ndimande i am super angry right now. i have opened a account with russells, this company was suppose to debit me for the first time in July but failed to do so. I then took the moneyfrom my account and went to rtussell to pay it myself. i then sent through all the documents to the queries department at JDG the call centre. Well this was far from over cause i kept getting smses saying that i am owing this damn company. To cut the story short my name is now at credit bureau, how do i know this i went to apply for a loan today and i was told i cannot get the amount i need due to the account i am owing with russells and i am FED-UPand i want this sorted out as in yesterday. i need this loan this week, I WILL NOT ACCEPT BEING HELP NEXT WEEK OR NEXT MONTH ***** THAT I NEED THIS SORTED OUT NOOOOW!!!!! </p> <p> </p>

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply27 Sept 2016, 10:24
Official
Thank you for bringing the matter to our attention. We have escalated the matter for further investigation and will revert with feedback soonest Your reference number is *** Thanks and kind regards, Customer Resolution Center