fS
feni S
1 reviews | Active since May 2015
29 May 2015, 11:00
super disappointed
I bought a tv stand, coffee table and a wardrobe 3weeks ago<br> I only received the cofee table and tv stand.<br> I called in to find out what us the hold up but they where very rude and told me i should wait or they do not answer the phone.<br> Its been 3 weeks no communication watsoever.<br> <br> What a terrible service i receivd from russels protea glen mall .i will never ever again purchase anything from russels i do not even recommend it. I payed for everyrhing along time ago.. what i need right now would be my money back. So disappointed.
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Replies (1)Russells and Joshua Doore's replyOfficial
24 Jun 2015, 15:25Hello feegee,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Russells and Joshua Doore's reply24 Jun 2015, 15:25
Official
Hello feegee,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
