fS
feni S

1 reviews | Active since May 2015

29 May 2015, 11:00

super disappointed

I bought a tv stand, coffee table and a wardrobe 3weeks ago<br> I only received the cofee table and tv stand.<br> I called in to find out what us the hold up but they where very rude and told me i should wait or they do not answer the phone.<br> Its been 3 weeks no communication watsoever.<br> <br> What a terrible service i receivd from russels protea glen mall .i will never ever again purchase anything from russels i do not even recommend it. I payed for everyrhing along time ago.. what i need right now would be my money back. So disappointed.

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply24 Jun 2015, 15:25
Official
Hello feegee,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center