Sub standard broken furniture

Sold me broken furniture! Now I must wait 2weeks to 1 month for them to lodge a complaint. I don't want the sub standard furniture. They must come and remove it from my premises and refund me my money. Asked in store that I want to be refunded and its not possible. Furniture is not even 2 weeks old!!! Call centre also not up to standard to assist a client!!! People please do't buy from them!!!