Stuck with a damaged fridge and paying for it

It has been over a month now almost two months. Upon the delivery of a Defy refrigerator I bought from Russells on credit, I realised it had dents on the sides. I immediately took pictures of the dents and went to Russells in Randburg to repoert this. It was there where I was told the warehouse will be notified and my fridge will be replaced and I shall be contacted. Seeing that i was not being contacted about when this dented fridge will be replaced. Seeing that my fridge was not being replaced and no one was contacting me to infom me what is happening, this past Friday I went to ask when my fridge will be replaced, I was told on their system it says that my fridge was replaced.<br> Monday I called Russells headoffice and I was told they will investigate and get back to me but no one called me back. Wednesday I called again and was again told they will investigate and get back to me.No one has gotten back to me till today.<br> <br> I didn't expect such ****py service from a reputable store like russells. Right now I am paying for damaged goods.<br> I would like to know whethere they are going to replace it o not, so that if they don't I can stop paying them