BP
Bernadette P
1 reviews | Active since Sept 2015
24 Nov 2015, 12:28
STILL NO ACTION AFTER 2ND MONTH OF COMPLAINT
For how long do i have to wait for my complaint to be solved, i will be escalating this to the CPA so we can cancel this contract as it now seems opening a contact with you mistake from the beginning , this will be the 5th time raising a complaint over the same thing that was not resolved from the beginning.<br> <br> please have a look at the ticket number and resolve this immediately please RU-PC-***.Highly unacceptable and my time is being wasted. do not expect me to pay for this damaged unit and my patience is really running out.<br> contact me asap with a way forward not with a \sorry for the inconvenience caused"famous words.<br> """
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Replies (1)0
Replies (1)Russells and Joshua Doore's replyOfficial
24 Nov 2015, 14:01Hello BernadetteCP,
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Centre
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Centre
Russells and Joshua Doore's reply24 Nov 2015, 14:01
Official
Hello BernadetteCP,
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Centre
Please note that we are aware of your complaint and it is receiving our urgent attention. Once we have feedback, you will be advised accordingly.
Thanks and kind regards,
Customer Resolution Centre
