shocking service.

<p>my mom bought some couches from Joshua doore unfortunately they gone down and all the accounts were to be settled with Russells. paying the account from Russells springs has and is a shocking experience, everymonth.</p> <p>from changing payment date from the 7th to the 1st without notifyig clients( this i thought was just happened to my mom util i heard a lady complaining about at the branch) i was told the brnch closes at 5 but everytime i get there to pay at 4: 45-50 i'm told they have cashed up and i can't pay. you get lucky once and the interest, funny other charges added on. This furniture shop is a mess, *********** staff, unfriendly, clueless and worse *******.</p>