settlement amount

I can not even begin to describe the nightmare I have been having with this establishment, I'm sick and tired and regret the day I opened this forsaken account. For the hundredth time can I please get a settlement amount for my account, I want to close this account and break all ties with you people.<br> <br> Where do u recruit ur staff u have the most *********** people I am yet to deal with anyone who knows what they are doing at your establishment nx.<br> <br> <br> <br> I bought hoods to the value of 7000 so please don't come with ur nonsense of telling me to settle the account I need to pay 12000. You people have no shame.