**** services

<p>1st may 2016 went to Rusells in Gugulethu to give in my Somy amp sound system as it just stopped working, after a few days of following up was told to bring in the rest of the sound system as they could fix my amp and i was told they will replace mine with LG, i agree and was told i would be called in a week time because they will get paper work ready, few days passe nothing AGAIN idid the follow and was told no they are making progress and should have my amp soon after 4 months of following up and being sent back and forth i never had my amp back or the new sound system, now a few days back there was a break in at my house and unfortunetly they stole the remaining sound, i called Russels to inform them and asked what documents to bring in order to claims fr my sound systen, they told me there were not sure and will find out from head office and get back to me after 3 days of waititng still no reaply, i again caled the head office myself and i was transfares to 50 ppla and i had to explain my story everytime and finaly the call was dropped and no one helped me, my issue is they never had a problem when i was paiying for the extra gurrent and insurance now that they have to do their part its a drag, I will never again buy anything to them and if i must ill tell the whole world what they did, its not fair to wait so ong for service. they are bad shame</p>