SERVICE AT IT'S WORST

It is with utter disgust that I write this updated report on Russell's Phoenix Plaza staff who initially took 3 months to respond to my complaint. After being offered a resolution by Rozanne (a R500 discount off my original purchase price) & being told my new updated contract was ready for me to sign, I get a call back advising that the REGIONAL MANAGER Sameer Khan refuses to pass the credit. The reason, \ Because you complained on Hellopeter". Mr Khan displayed more enthusiasm asking when he could upload his goods & telling me to go elsewhere if I was not happy"