Second time Russells sells me defective furniture – Falling apart after 4 months!

I am extremely disappointed with Russells. I bought a double bed at the end of June (Order Number: ***), and after just four months of normal use, it is already coming loose at the seams. This is now the second time Russells has sold me sub-standard furniture. In 2024, I bought a couch from them that structurally sagged on one side after only a few months. I let it slide then, but I will not let it slide now. Under Section 56 of the Consumer Protection Act (CPA), I have the legal right to choose my remedy because this defect happened within 6 months. I am explicitly refusing a repair because I cannot be left with nowhere to sleep. I demand a direct replacement via a 1-for-1 swap-on-delivery, or a full refund. Russells, please contact me immediately using my order number to resolve this. I will not accept being ignored or put into a weeks-long repair queue for your manufacturing flaws.