Russells Yusuf Dadoo Street, Durban

I went to purchase a lounge suite from Russels on Yusuf Dadoo street, Durban. At the entrance there were 13 people seated just with russels badges looking at my wife and I. A lady approached and proceeded with sanitizing. I had already knew what I wanted to purchase as I viewed it online 2 weeks back and this morning as well. The prices inside the store on the lounge suites were marked R1500 more that apposed to their website. When ì ask the sales Lady why was this ? She rep**** " that's all old prices" then I said that I will purchase it online as i was saving R1500. She then told me that if i do that they will refund my money and they dont do deliveries.I then asked to speak to the store manager and i was told that the manager was very busy. If 13 staff were seated at the entrance busy in a conversation and we were the only customers there at that time so how could the manager be busy and i honestly dont think that all those people works at the store. When i asked 2nd time for the manager she asked me why do i want to see the manager, then kept on giving me excuses. So I purchased my lounge suite online in the store in front of the sales lady who only had a Russels badge but no name on it.

Jessica 3 piece lounge suite in the store was priced at R8999.. the price on the Russels website which I purchased today was R7500.

I have all my pics and proof with me ...