MF
Martie F

1 reviews | Active since May 2015

27 Jun 2024, 13:07

Russells Online

Has anyone had a problem before with buying something online from Russells - specific with goods delivered damaged and not collected for exchange / refunded?

0
Replies (8)
MF
Martie F's update28 Jun 2024, 20:19
Reviewer Update
DAY 8!!!!!
Still nothing! No exchange! No repayment! TIME FOR ACTION!!!!
MF
Martie F's update29 Jun 2024, 12:59
Reviewer Update
DAY 9!!!!!
***
No results!!!
You say that you are trying to source stock - phone Russells in Tzaneen - THEY HAVE STOCK!!

MF
Martie F's update01 Jul 2024, 20:24
Reviewer Update
DAY 11 (ELEVEN)!!!!!!!!

NOTHING HAPPENING ***

No co-operation!!!
MF
Martie F's update02 Jul 2024, 10:16
Reviewer Update
Day 12!!
***
At last received a phone call to say the exchange will take place tomorrow - let's see!!
MF
Martie F's update03 Jul 2024, 13:42
Reviewer Update
***
13h42
NOTHING YET!!!
What happened to the promises that you made yesterday?
MF
Martie F's update03 Jul 2024, 13:54
Reviewer Update
***
DAY 13!!
Stock found, promised will be delivered today, 3/7
NOW NO DELiVERY VEHICLE AVAILABLE!!!!!
What next???

MF
Martie F's update03 Jul 2024, 16:28
Reviewer Update
***

And just like that, no stock available again!

I will be handing this over to my Attorney tomorrow.

What is enough, is enough!!!
MF
Martie F's update09 Jul 2024, 16:56
Reviewer Update
DAY 19 !!!

***

My base was exchanged today!! 9/7
THANKS