Russells Furniture Incompitent Staff and drivers

I have never in my life received such diagusting service anywhere!!!

The Russells Furniture outlet is absolute **** and don't deserve any customers.

I boight a wardrobe with them on Sunday 24 Septwmber 2017, pay for everythig in full including delivery. The delivery was set for today Saturday 30 September.

I call to find out the logistics of the delivery and get told that I can not be given a time frame for delivery and should just sit all day and wait. That's problem number 1

Only at 15:00 today does the driver call and says he's on the way. This driver in question is nameless and doesn't know how to speak to cuatomers. At 15:40 roughly he calls and tells me he's arrived. Tirna out the Russells Cosmo Mall captured the wrong address. I'm not shocked as such is bound to happen when dealing with customers and tending to your toddler at work.

Tje driver disappears for while, I keep tryinv to ckntact him and his phone is off. When eventually his phone his lne. He tells me he's not coming. In the most chilled way.

I have smsd this person to give him the correct address. He is chillong in Cosmos and hasn't even made an attempt to come here. He then says he will not deliver my wardrobe but he can come and then proceeds to hang up the Phone. I call again he asks of I'm stressed and what do I want. Again he hangs uo.

It is now 17:18 he still hasn't called me back and my wardrobe is still now here. The service is absolute bull**** to be putting it mildly and the warehouse, drivers and staff need training.

I advise people to stay away from this store as it is absolutely *******.

NEVER IN MY LIFE HAVE I EVER BEEN SO MISTREATED