RUSSELLS ATLANTIS | CHRISELDA - SHOCKING APPALLING EXPERIENCE!!!!

I had to poorest experience visiting your Atlantis branch on the 31st of December 2025. I was beyond disrespected by your staff member Chriselda. Not only has she completely undermine, disrespected and spat on my right to privacy as a customer by calling out my salary amount infront of complete stranger who was in the store, she refused to listen to what I had to say and explained during the capturing of my application and completely belittled me. This is inexcusable!

She went further by telling me, I don't have to go ahead with the application. If it wasnt for the acting manager Sadia who was extremely humbled and had such a kind way of handling customer, I would have left that store. What's sad is the fact that :

1. She did not have any decency of apologizing 2. Even while Sadia took over from her and helped me, she further made comments about me in front of the customer she then assisted.

I felt that the privacy of my information was completely undermined, and I will not leave it like that, I will protect my information if your staff clearly cannot do.

Thank you to Azeeza and and Sadia for assisting me kindly.