AH
Andrew H
1 reviews | Active since Nov 2017
20 Jul 2022, 17:04
Russell - online shopping
Order number - *** / ***
Purchased a single base set online, received first delivery and it had damage and was sent back. Recieved the second bed set and it was also damaged and was sent back.
To me it looks like reject bed sets are being sold off.
Now I'm told to further inconvenience myself , get in my car and go to Russell with my bank statement, ID and fill in a document to get my refund in 7-14 days.
When I purchased the goods the moneys were paid immediately.
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Replies (2)AH
Andrew H's updateReviewer Update
21 Jul 2022, 15:49I have requested a third bed set to be delivered to check again if I receive another damage set.
One can't think that Russell's doesn't check the bed set before shipping a third bed set from JHB to Capetown, clearly the company is at a loss with the continuous delivery costs.
No middle management being measured on losses of cost towards the company.
One can't think that Russell's doesn't check the bed set before shipping a third bed set from JHB to Capetown, clearly the company is at a loss with the continuous delivery costs.
No middle management being measured on losses of cost towards the company.
AH
Andrew H's update21 Jul 2022, 15:49
Reviewer Update
I have requested a third bed set to be delivered to check again if I receive another damage set.
One can't think that Russell's doesn't check the bed set before shipping a third bed set from JHB to Capetown, clearly the company is at a loss with the continuous delivery costs.
No middle management being measured on losses of cost towards the company.
One can't think that Russell's doesn't check the bed set before shipping a third bed set from JHB to Capetown, clearly the company is at a loss with the continuous delivery costs.
No middle management being measured on losses of cost towards the company.
AH
Andrew H's updateReviewer Update
21 Jul 2022, 16:53Eventually received 3rd bed set , all in order.
AH
Andrew H's update21 Jul 2022, 16:53
Reviewer Update
Eventually received 3rd bed set , all in order.