Russell furniture store at hammarsdale they doesn't have customer care

hi i have a problem with hammarsdale branch i do the lay buy on February 2020 at Russell .i lay buy seally bed of R5999 and on 27th December i go to the shop to do payment and collect my bed unfortunately they refused me to pay because they said the bed is out of stock and at the factory they don't produce that kind of bed anymore so that i can take choose another bed.Then I go to home and think about that before I do. On 30 December 2121 i came back to the shop to choose another seally Argo mk2 183cm of R7999yhe i paid R R3000 that means i paid the amount of R5500 .So on February 06 i go to the shop to do payment and collect my bed unfortunately they refused me to pay because they said they forget to transfer the money i paid to the new account so that i can find the Argo base coz the account is automatically cancelled and price of the bed is higher now with a R1000 it's means the bed price is now R8999 so ask the i ask the to tell their store manager about that then try call on the 08 February they said the store manger refused reopen another account for me because the amount of bed is changed so I can wait till Friday mybe there is some changes happen.Then on 12 February it's was before friday they call me they said the i must come and pay the outstanding amount of R7 30 and collect my bed that i lay buy first because there is stock now. the one that i laybuy Argo is out of stock he I' go to the shop to on the following day luckily store manger was in the shop and he assist me thnhe said this type of bed is is out of stock and realised the Argo bed was still there in shop they are lying the bed was not out of stock . Then the store manger told me that the lay buy was cancelled because there is no money i paid to the new account and I told him that i pay R5500 your staff forget to transfer the money i paid to the new account and that is not my fault then he change the statement he said the account is automatically cancelled because the time i lay buy the bed was on special so now is changed to normally price and i told him that no can explain to about that before.he said i must bring bank statement to refund me and I tell him I can't use the bank because there is lots of charges and the money i have is for buying bed and i really want he bed but refused everything i explain to him