received broken cupboard

Good day <br> <br> as a first time customer i must say i'm very disappointed with Russells, we opened an account with them for a kitchen cupboard and the took such a struggle to get it delivered to us.<br> <br> i received the 3 piece unit with missing *****s for the handles , 1 draw on the cupboards is stiff cannot open it and on the bigger the middle shelf was not supported it just fell down the moment i placed my plates on it.<br> i have called the head office numerous times and the store still no response and i reported this issue the day after delivery and nothing has been done to solve the matter .<br> i'm sure i will get a call when the debit order bounces back then they will call me for payment and not to rectify the issue at hand.it has been more than a month since i lodged a complain and seriously this is unacceptable<br> i need this sorted or i will not pay for anything or rather you can come collect the broken unit and cancel the contract. The contract is under my husbands name NOMORE MADZATUNYA.<br> Expecting your long waited call to sort the bad service and damaged unit .<br>