MvdB
Madelein van den Berg

1 reviews | Active since Aug 2015

10 Aug 2015, 12:26

Really bad after sales service

On 24 June2015 Jashua doore sent delivery guys to come and get my Thersa bedroom suite after I complaints about paint peeing of every where. Since that day I call numerous times, the head office, the branch visited the branch and for 2 months now I can't get an anser from any one at Jushua doore when it will be fixed and back in my home. The people at the branch in Krugersdorp did there very best to try and help and assist us, but they also can't get any ansers for me. Now I still have to pay for something that I do not have the use off. Where to now??????

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply11 Aug 2015, 11:43
Official
Hello madeleinvdberg,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center