PROMISED NEVER GIVEN

Kindly be advised that I took out a Samsung cave TV in January this year and was promised by the sales agent in store that I would be getting a stand with the TV , I have went into store to query this and till date I did not get feedback.<br> <br> i escalated this query last week i was told i would get feedback last week and now i call in to customer care and they advised that the matter is being re-escalated ...that meaning no one is dealing with the matter and i need to wait other week for feedback.<br> <br> i want feedback with in the next 24/48 hours or this matter will be taken up. <br> <br> Please contact me on: ***<br> Or Email me [Email Removed]<br>