Poor service - unbelievable!!!

I was looking for a Samsung microwave that I had seen at a different furniture shop but I actually saw it at Joshua doore at the same price and I was happy. My happiness was short lived when the lady who was assisting me told me that on top of the CASH price of R1300 I would be required to pay R150 for delivery as they didn't have stock and it will be coming directly from the warehouse. So I suggested that I come back when they have stock as I was buying in cash and had my own transport only to be told that they actually don't keep stock. I was shocked...nonsense! does this mean that Joshua doore only sells on credit??? That revelation is too shocking. I ended up not buying the microwave because I was not willing to buy such a small appliance in CASH and still have to pay for delivery when I had my own transport. Bad bad service from a well-known furniture store!!!