poor service

<p>I have purchased a 3pc leather upper grafton everest lounge suite last year in November. </p> <p>The panel on the single sofa was starting to turn white.</p> <p>We called joshua door about this, they said we need to buy leather cleaner and it should solve the problem. </p> <p>We then approached joshua door again only to find that they have have closed and has given bradlows formally known as Russell to handle everything. After going back and forth for 2months with no interest from bradlows the manager finally tried to help us. They said they lodged the complaint and it was rejected. She then called Grafton Everest and they said the mould was caused from being in my house. Through further research we found that the wood from the sofa is getting mouldy and showing on the outside of the sofa. Our sofa is still under guarantee and it's my money being invested in this. I am disgusted with the service from joshua door and bradlows and for a big company like grafton everest to to just turn us away shows how much they value their customers. </p>