POOR QUALITY AND SERVICE

We bought a Ventura lounge suite from Joshua Doore, and had leather tears and peeling off leather but when they picked up after two weeks they said nothing is wrong with the lounge suite. <br> <br> After 1year the structure as gave way and springs started falling off. Grafton had advised the store that there is only damage to the spring and not to the structure. Even a dumb person will know the spring is apart of the structure and if something from the structure does not come out or fall off, the spring will still be intact.<br> Grafton is refusing to repair the lounge suite, even the stitches are giving way.<br> <br> The lounge suite is over R30000 and I am putting a stop order to my debit account. Please note the lounge suite is on my Fathers name but I am the payer and I will not pay for something that is made cheaply and poorly.<br> Grafton is a pathetic company full of idiots and I hope people stop buying goods made by them or they will suffer like us.<br> <br> Joshua doore will need to compensate us for the pain and suffering caused by taking away the lounge suite for over 2 weeks and also making several calls and stressing.<br> <br> We will be handing this account over to go to court in 48hrs if this is not sorted