Poor Poor Customer relations

Today (28.11.15) we purchased goods cash to the amount of R17000.00, from the get go, the consultant Emlin had very bad customer skills and had no manner in talking to us, we had at one stage pointed out that the couch had a mark, he then made a comment to say that well then it wont be delivered on the day we had arranged for, in such a rude way that i ended up buying the couch as it felt like he was doing us a favor, whilst busy with us he was shouting at his coleague and just seemed very irritated with everyone!!he made us want to walk out the shop. the manager on the other hand, while we were in process we had simply asked her whether we would get discount seeing that we have bought a high number of goods and we were paying cash, very frankly the manager (Bernie) responded: honestly...this for us is nothing, our main focus are people buying on credit! i was DISGUSTED!!! that the manager would blatantly tell a client that they aren't of value is astonishing!! i am disappointed and i wont ever buy or recommend the store to anyone, the whole experience has left an utter bitter taste in my mouth!