POOR CUSTOMER SERVICE

I saw the Sansui oven lifestyle pack on the russels pamphlet i then called in to the Promenade branch on the 29/12/2015 spoke to Wageeda and asked her to put 1 aside for me as would be gng to the branch on the to purchace and she adv there was no need there was a lot when i went in on the 3rd Jan to purchase was adv there was no stock and she was not in adv that the'll be calling me back which they didn't called in on 05/1/2016 i was adv there was no stock and they were gng to give the 1 that was on display then sent ma brother to go but it he paid for it then they adv that they will call him to come and collect the same day which the didn't . I called in on the 19/01/2016 spoke to wageeda once again and she adv that there were waiting on stock from the wharehouse and she assured me that the stock will be in store and we can collect on the 20/01/2016 and till today we haven't had any feedback to say whats happening<br>