POOR CUSTOMER SERVICE

MY EMPLOYEE BOUGHT A DEFY 152L FRIDGE *** AND THE FRIDGE IS GIVING PROBLEMS. THEY HAVE PROMISED TO SEND A TECHICIAN AND NO ONE HAS COME THE FRIDGE IS MAKING A TERRIBLE NOISE THAT SHE SOMETIMES CANT EVEN SLEEP. I WANT THIS SORTED OUT ASAP AND A DATE WHEN THE THEY WILL FIX THIS PROBLEM. THE STORE REFUSES TO TAKE THE FRIDGE BACK AND REPLACE IT ITS NOT EVEN 2 MONTHS OLD SHE IS NOT GETTING ANY JOY FROM ANYONE THAT IS WHY I AM NOT CONTACTING YOU BEST SOMEONE CALL ME AND GIVE ME A RESOLUTION