1 reviews | Active since Feb 2015

15 Nov 2024, 17:09

Patheticservice

Absolute pathetic service from the branch in my town middelburg eastern cape right through to head office. It's been over 3weeks we are trying to open an account but there is always an excuse when we follow up. Yes WE follow up (hundreds of Rands of airtime later) and still no joy. Favorite excuse lately is unclear payslip . So instead of trying to open an account at eg. Lewis we sit around waiting for feedback. New Payslip copy given and still it's unclear. Unless russells wants to collect the payslip I don't know hoe much clearer we can submitt it. The instore sales person has no problem reading it with begs the question how literate the receiving person on the other end is After phoning my branch the salesperson I've been dealing with has yet again gone out and the apparent branch manager can't assist me she is going to the pharmacy now.

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