Pathetic service for a pensioner

<p>My mother in law purchased a brand new Defy fridge with her hard earned money.</p> <p>It is the second Russels Caledon purchase.</p> <p>Besides the R350.00 delivery fee requested (for a 3km drive), when the box was opened, the fridge has black marks and chips on the front door!</p> <p>PATHETIC!!!!</p> <p> </p> <p>Store says thethat a new fridge will be exchanged today.</p> <p>WORST SERVICE EVER!!!!</p> <p>As her children, we will make sure she does not continue to furnish our newly bought house at Russels Caledon with such bad service and NO compensation!!!</p> <p> </p> <p>What's worse is that they KNOW she is an elderly lady!!!!</p> <p> </p>