PATHETIC SERVICE AND DAMAGED GOODS

I bought a 3 piece Sarah bedroom set. After hassles and lies about delivery, it finally arrived. The headboard was badly damaged. The 2 mirrors on the dressing table was also damaged. Upon complaining several times- the useless sales consultant- Nancy and the useless clerk- Queenie NEVER EVER called me back! Even after calling and shouting several times... NO CALL! Pathetic service really!!!! I then spoke to the manager Deena who advised me that delivery will take place. It took place- only to find that the 2 mirrors from the dressing table was never taken home to be replaced and the headboard was pathetically worse than the one sitting at home!!! I AM NOW STILL WAITING FOR A REPONSE TO THE OUTCOME- COS CLEARLY RUSSELLS IS A PATHETIC STORE THAT MAKES USELESS FURNITURE!!! I WANT A FULL REUND!!! COME AND TAKE YOUR DAMAGED GOODS BACK!!!!