PATHETIC CUSTOMER SERVICE

I AM SO DISGUSTED WITH THE SERVICE FROM RUSSELLS IN BELLVILLE CAPE TOWN. MY TV STOPPED WORKING AND I BROUGHT IT IN THEIR STORE 3 MONTHS AGO. I GOT IT BACK 2 MONTHS LATER WITHOUT MY REMOTE. I ENQUIRED WITH THE STORE MANAGER AND HE PROMISED TO RETURN MY REMOTE. IT TOOK THEM WEEKS TO RETURN TO ME AND ALL THEY DID WAS THAT THEY KEPT GIVING ME WRONG REMOTES WHICH DIDN'T EVEN WORK.

WE HAD TO COLLECT ALL THOSE NULL REMOTES AND RETURN THEM BY OURSELVES WHICH IS COSTLY TO US!!!!

NEVER WILL I EVER BUY ANYTHING FROM THEM EVER AGAIN!!!!