NUMEROUS CALLS, latest ***

Paid for a mattress for a bunk bed...it was not in stock, Weeks then months and ENDLESS EXCUSES about when the mattress would be in stock. After my numerous calls and several months had elapsed was advised I had to pay a further R200 prices had gone up. After a few more weeks and phone calls was advised RUSSELLS would honour the price I had paid. <br> No mattress was delivered despite being told it was en route. Fed up with the LIES and EXCUSES from Russells asked for a refund.<br> 16 months later despite phone calls from Russells CUSTOMER CARE CENTRE am still waiting and DISGUSTED. <br> If you are wise DO NOT SHOP AT RUSSELLS, OR, RELATED STORES. Look at the list of complaints.