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hM
hlologelo M

1 reviews | Active since Jun 2016

28 Jun 2016, 18:23

non refund

<p>I lay bye a bed and cancelled with R1000 and I was promised to be refunded within 10 working day bt now it's been 3 months with out getting my money. The sabie branch tells me that the financial department is not responding any calls since they changed the area they used to work at.</p>

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Replies (4)
Russells and Joshua Doore
Russells and Joshua Doore's reply29 Jun 2016, 14:54
Official

Good day

Thank you for contacting the JDG Customer Resolution Centre.

We acknowledge receipt of your Hello Peter but we are unable to reach you as there is no contact details provided with this post.


In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?


Lay-by number /ID number
Contact number
Alternative contact contact number

Kind Regards,
JDG Resolution Centre
***

Russells and Joshua Doore
Russells and Joshua Doore's reply04 Jul 2016, 07:09
Official

Good day

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ********** 612.

Thanks and kind regards,

Customer Resolution Center

hM
hlologelo M's update07 Jul 2016, 17:47
Reviewer Update

I am stil waiting for the respond

Russells and Joshua Doore
Russells and Joshua Doore's reply25 Jul 2016, 11:24
Official

Good day Hlologelo

It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.

Thanks and kind regards,
Customer Resolution Center