JH
Justin H

1 reviews | Active since Jul 2012

28 Sept 2015, 12:36

No or delayed delivery

I purchased furniture (plasma unit and coffee table) from Joshua doors on the 18th of September. Since than I had to phone numerous times to find out where the delivery was. It was told to that it would be delivered a few times with the latest date being the pass Saturday, the 26th. NO delivery was done. Today the 28th after phoning the shop again, I receive notice that it would be delivered to me again without any prior notification. I am a working person and cant take off without any indication. I find this service highly unacceptable and in future I will not recommend anyone from buying furniture from this group.

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply28 Sept 2015, 13:32
Official
Hello Hoffjw,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center