JH
Justin H
1 reviews | Active since Jul 2012
28 Sept 2015, 12:36
No or delayed delivery
I purchased furniture (plasma unit and coffee table) from Joshua doors on the 18th of September. Since than I had to phone numerous times to find out where the delivery was. It was told to that it would be delivered a few times with the latest date being the pass Saturday, the 26th. NO delivery was done. Today the 28th after phoning the shop again, I receive notice that it would be delivered to me again without any prior notification. I am a working person and cant take off without any indication. I find this service highly unacceptable and in future I will not recommend anyone from buying furniture from this group.
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Replies (1)Russells and Joshua Doore's replyOfficial
28 Sept 2015, 13:32Hello Hoffjw,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Russells and Joshua Doore's reply28 Sept 2015, 13:32
Official
Hello Hoffjw,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
