Nelle

I had an account at Russell's they handed over to DMC since I paid and settled the account fully by 31st July 2023 then I asked a paid up letter from DMC I recieved it. Then I went to check my credit profile DMC was not showing what shocked me is that the debt still appearing as am owing Russell's I called them. They kept on putting me up and down asking for paid up letter from DMC which I don't understand why. Then they told me to wait for 7 to 14 days to fix the problem not even an apology from then they are so arrogant still today my credit profile still shows that am owing Russell's am angry because it's blocking me from buying a car