MB
Martha B

1 reviews | Active since May 2016

13 May 2016, 10:01

MOST PATHETIC SERVICE IN MY LIFE!!!!!!

<p><span style="color: #555555; background-color: #ffffff;">i am about tired up to here!!! No body can give me answers!!! Two weeks ago we ap**** for a credit to purchase furniture at Joshua Doore in Marble Hall and it was approved in store, cotracts signed ect. delivery was to be made the Sa****ay but never was made nor were we informed. The Tuesday we phoned to find out about delivery and then all of the sudden they had the story about awaiting confirmation from head office still for the order to be ordered and then delivered.... Ive been struggeling now for 2 weeks EVERY SINGLE DAY to get someone to explain to me what the holdup is that our furniture is still not to be seen anywhere. Also no no no one contacts you when asked for answers or feedbac****!!! Still havent heard anything yet about why we have still not received our furniture!!!!!!! ABSOLUTELY PATHETIC PATHETIC!!!!!!</span></p>

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply13 May 2016, 10:48
Official
Good day Martha Thank you for bringing the matter to our attention. We have escalated the matter for further investigation and will revert with feedback soonest. Your reference number is ***. Thanks and kind regards, Customer Resolution Center