Lying for the sale

I purchased (lay bye) a Tri-bunk at Joshua Door as the gimmic used by the salesman Mervin had stated that it was the last one and they are not getting more and i had to secure it ,unfortunately systems were down forcing me to return the folling day to make the payment and being told bunk will be kept in store as it was secured (1/2/2016) tried calling saleman 21/3/2016 phone was going through to voicemail based on initial conversation went to the store paid in full and arranged transport which I had to pay for was advised that the bunk was not the but they have 6 in the wharehouse which is closed a lady in store advised that she will get Mervin to contact me however i had missed the call as it was later than the agreed time .I had called back spoke to Mervin who stated \your bunk is here come collect it \" when i questioned him as to what happened and why he had **** he stated its only my opinion and that he had a cash buyer and that i should have told him that i was coming to pick up .I had asked who would compensate since being mislead he states that i wanted my own transport .when stated will take it further he said go ahead and hung up is this what consumers have to be subject "