1 reviews | Active since Oct 2022
Long wait for Refund
<p>On Saturday the 10th I went to Russel’s Furniture Alexandra Branch to purchase Sansui Tablet only to find out that there is only 1 tablet that is left and it was reserved for another customer by then I have already paid , they could refund me as refunds are done by head office and they told to provide bank statement and my ID which I did and said they will get back to me on Monday nobody phone me and today Tuesday I called to check because I still didn’t get my refund they lady who assisted me said there is documents I need to sign why didn’t I sign while I was there on Saturday aleady.</p>
Good day
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
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Good day
Thank you for contacting the JDG Customer Resolution Centre.
We acknowledge receipt of your Hello Peter but we are unable to reach you on the details provided with this post.
In order for us to assist you further, could you please contact our customer resolution centre at the telephone number below and provide us with more details relating to your post?
Account holders name & surname
Contact number
Alternative contact contact number
Sales order number
Kind Regards,
JDG Resolution Centre
***
Best regards,