1 reviews | Active since Nov 2015
lay bye
I went to Joshua Doore to make a lay bye the lady who was helping me was Zanele and it was on the 6 of April 2015 and paid to her an of R1000.00 as my first payment. I then went back to the store to make another payment and I was assisted by her (Zanele) the date was the 13 June 2015 and she gave me a receipt. the last payment that I was going to make was going to be at the beginning of November but I received a call and when I answered it was the lady who was helping me with the lay bye telling me that she used the money that I paid for my lay bye is going to pay it back and I was so surprised by this and I went to the stores on the Tuesday of the following week which was the 3 of November and I was informed that she has been dismissed from work due to reports from various people on the lay byes they did with her and the fact that she has been *****ing that money and not making any lay byes on the system. I was told that a file has been opened for people who's moneys were taken by Joshua Doore's employees and that I was not the only one. Thursday I went there to meet up with the manager of the store and she told me that Zanele is the one who took my money not Joshua Doore.
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
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Thanks and kind regards,
Customer Resolution Center
Best regards,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Best regards,
