LATE DELIVERY

<p>Good day,</p> <p> </p> <p>I bought furniture last week tuesday at Russells Alexandra, and the furniture is still not delivered (i was promised to get it on Firday morning).</p> <p> </p> <p>I went to the branch on Wednesday and i was told that they haven't done anything with my documents.</p> <p>Went back again on Thurdays and they said they forgot to scan 1 page that was required for my order to be completed.</p> <p> </p> <p>I went AGAIN on Friday and i was told that they forgot to give me one more document to sign.</p> <p> </p> <p>NB: In all this days no one is bordering to call me, i have to go to the branch for them to realise faults on my documents</p> <p> </p> <p>What's really frustrating me is that i',m the one who has to follow up with them. I called them five times today and I still don't have a solid response. everytime they put me throught to Patrick Skhosana and someone else picks up to say he is busy with other clients, he will call me back.</p> <p> </p> <p>I hope you find the above in order.</p> <p> </p> <p>Regards,</p> <p> </p> <p> </p>