Keeping my bill statement

Hello Peter<br> <br> I am very dissappointed by Russel stores in Verulem and Phoenix plaza. I have been requesting my statement from last week and gave all the required information to Angelique Jafta and Mpho Bereng but they did not give any feedback<br> <br> I really do not understand what is so difficult to just send me my montly statement via email? Its just a click send?<br> <br> All I'm asking is my monthly bill to my inbox