Joshua Doore has no empathy or compassion for deceased employee's family.

<p>I have had the runabout from the JD Group that I have never experienced ever in my life, the worst company to work for: my wife passed away in Sept 2015 while in service of Joshua Doore for ±16years, when it came to the documentation to get the deathclaim and pension paidout done, that is when my nightmare started,<br /><br />Filled out a bunch of documents in branch, that then get sent up to Head Office HR, get a call the next day more documents that needs to be filled out , it carried on like this for upto two weeks. Head Office HR then discoverd that they had misfiled my wife's beneficiary form and could not find it. After awhile the document was found, when requesting the status quo about my claim taking so long, I was informed that Head Office was busy with a reshuffel of personel, I have to be patient - misfiling and reshuffel has got nothing to do with me, as I had now indirectly become their client due to my wifes passing.<br /><br />Then came the next bunch of documents that had to be completed because of the beneficiary document being found. When everything was at long last completed and handed over to Alexander Forbes for processing which they received on 14 Feb 2016, the claim was then refered back to JD Group for their trustees to sign off on , it is now 05 July 2016 and the trustees have not signed off as yet. <br /><br />I have app**** for a bridging loan against the claim , only to be told that they need the JD Group's Trustees to sign off before they can approve the loan, I have tried to contact JD Group's CEO to get his email to bring this under his attention, between the local branch who does not even know who the CEO is and the Head Office switchboard and secretaries there are no resolution to my problem with the incompetance of JD Group's staffers</p>