BM
Betty M

1 reviews | Active since Oct 2016

06 Oct 2016, 13:54

Joshua Door/ Russells non existant service

<p>Joshua door/russels took payment from me and two months down the line they are not able to pick it up to make matters worse they call to harras regarding an alredy made payment and and obvisiouls charge interest ofcourse while you still in "debt "with them the tedious process i had to go through to get my money back was ridiculous to understate the situation and the go around. The staff attidute was the worst of it they literally dteal from me en give me bad attitude, yes itsb*****ing if your system takes over a month to update an account fix thats it unheard off. Be very careful with them my expirience was shocking they took no regard when they have my money but hounded me for a payment that i had made already. </p>

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply06 Oct 2016, 14:41
Official

Good day

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,

Customer Resolution Center