1 reviews | Active since Oct 2015
jdfinance
I bought furniture in april 2013 which was suppose to include music sysyten which was delived without. A dvd player I waited till end of august for the to deliver it, then I called to cancel the music system and then I was called to sign a new contract which didn't have music sytem in, but for some reason old account / contract was not cancelled and money that I already was not tranfered to new contract and in january 2014 I was told I have arrears in new account beacause I was not paying which was not true since I was paying but money was put in old account which was supposed to be cancelled, everytime I go to ask for manager to look in to it, I always find a new manager who doesn't take my case anywhere, I have arrears which am paying but I should have finished paying that account. Am tired of getting calls from their debt collector.
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Customer Resolution Centre
Best regards,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Centre
Best regards,
