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TS
TEBOGO S

1 reviews | Active since May 2011

04 Apr 2016, 09:30

It has been a MONTH since you ****ed up.

I AM ****ED UP. I WROTE TO YOU TEN TIMES SINCE THE 1 MARCH 2016 THAT YOUR BED IS ****. AND TO DATE NO ONE ****EN CARE ABOUT THIS ****? I PAID R7000 FOR A BROKEN BED, DEMO IS IT YOUR CULTURE TO CON CUSTOMERS? I NEED THE BED DELIVERED TODAY OR FULL REFUND, TODAY. OTHERWISE HELL SHALL BREAK LOOSE. ON SATURDAY YOUR DELIVERY CAME HERE AND DID NOT LEAVE MY BED BECAUSE THE LIFT WAS NOT WORKING? ***? ARE YOU NOT SELLING BEDS TO PEOPLE WHO STAY ON FLAT? I DODNT GO TO WORK TODAY SPECIFICALLY TO ENSURE THAT I DEAL WITH THIS BED ****. IF BY AFTERNOON YOU HAVEN'T DELIVERED, I AM COMING FOR MY CASHBACK. I AM ****EN SICK N TIRED OF THIS.

0
Replies (6)
Russells and Joshua Doore
Russells and Joshua Doore's reply04 Apr 2016, 10:53
Official
Hello ***m,

Thank you for bringing the matter to our attention.


We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.






Thanks and kind regards,

Customer Resolution Center

TS
TEBOGO S's update03 May 2016, 05:55
Reviewer Update
I am still waiting, Nobody is Fvckin calling me, Siphiwe always lies that he is on the matter. Why the Fvck is he fvcking me around! I need my money back,.
TS
TEBOGO S's update03 May 2016, 05:55
Reviewer Update
Kindly ensure that you pay me back today.
Russells and Joshua Doore
Russells and Joshua Doore's reply03 May 2016, 11:05
Official

Good day

Please note that we are aware of your complaint and its receiving our urgent attention.Once we have feedback,you will be advised accordingly.

Reference number ***.

Kind Regards

 

TS
TEBOGO S's update25 May 2016, 11:25
Reviewer Update
Hi, I returned back your bed 9 days ago, I am still waiting for refund. When am I getting my money? I hope this time someone will call me to assist. Since I first wrote on hellopeter on the 16 MArch 2016, no one has ever bothered to contact me. All they do is to respond here within 2 minutes and never contact me. I dont know how I should feel, I havent had a bed literally for 9 days now. The pain of my life. I cant believe I gave my money to croocks like this store. All they care about is money, Customer service is as good as ####. Please pay back my money. You said it was going to take 7 days last time I phoned. Why am I suffering guys? All I want is my money. You gave me *** reference on the 16 March 2016 hehehe.
Russells and Joshua Doore
Russells and Joshua Doore's reply08 Jun 2016, 08:56
Official

Good day

It has come to our attention that the matter has been resolved. Please contact us on ***should this not be the case and we will escalate this matter further.

Thanks and kind regards,
Customer Resolution Center