MM
Mthokozisi M

1 reviews | Active since May 2015

24 May 2015, 07:46

Irate Customer

I am very disappointed with how Joshua Door has been treating me, I took a Sansui TV last year and the stand hasn't been delivered even now. I also told them that my pay day is the 25 of every month but you sent your debit order on the 23 who is going to pay for the bank charges since I didn't have money, and the debit order was returned unpaid, Or do I have to go and tell speak out and report about this? its a shame if that's what you call customer care I regret and don't see myself taking anything from you in future no one deserve to be treated this way but mark my words I am going to take further actions even if it means that I bring back your TV and pay me every cent you debited from my bank. According to CPA this is s breach of contract. <br> Will also write on your facebook wall so the world will see how you treat your customers.<br> When you copy and paste your reply put your name <br> And surname so I can keep records<br> Unhappy customer

0
Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply25 May 2015, 09:16
Official
Hello Mthoko1,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Kind regards,
Customer Resolution Centre