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I bought a gas stove online on 22 April 2020, all good and well with lockdown regulations I understood that they said they cannot deliver at that moment, they opened 18 May 2020 only, and I expected a delivery as soo. As possible. On Friday 29 May I received a call that delivery would take place Monday I June 2020. I arranged that someone would be home, no one came I had to call to follow up as they just didn't bother contacting me. I called Tuesday 2 June 2020 to follow up they said the item got damaged in transit, but no one cared to inform me, now at this point I'm furious already. On Wednesday 3 June I was promised that I would get my refund as I was promised it would be processed. Up until this day 8 June 2020 my refund also have not be processed. My own money they refuse to pay back